Dragon Riders Keychains

At Dragonriders, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your item(s), you may return or exchange them under the following conditions:

 

1. Eligibility for Return/Exchange:

• Item(s) must be unused, unworn, and in the same condition in which you received them.

• Item(s) must be in the original packaging (if applicable), including all tags and accessories.

• Return or exchange requests must be made within 14 days of receiving the item(s).

2. Non-Eligible Items:

• After the 14-day period, we are unable to process returns or exchanges.

• Items that show signs of use, wear, or damage that were not present when received are not eligible for return or exchange.

3. Return Shipping and Fees:

• Please note that return shipping costs are the responsibility of the customer. We do not cover return shipping fees.

• Original shipping fees are non-refundable.

4. How to Initiate a Return/Exchange:

• Contact our customer service team within 14 days of receiving your order. We will provide instructions for returning your item(s).

5. Refund Processing:

• Once we receive your returned item(s) and verify their condition, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.

UAE - Free shipping, Delivery Express (1-3 Days) 

International orders - you can check the price of shipping after selecting your country at check out.

International orders - Free shipping for orders over 1999 AED